Step-by-step

How to report an investment scam in Australia

Act quickly if you suspect fraud. This guide explains how to report investment scams to FTO-Union and official Australian authorities while preserving evidence for recovery.

Step 1: Stop sending money

Do not deposit further funds or pay recovery fees to the same entity. Scammers often request additional payments claiming they are needed to unlock withdrawals.

Step 2: Collect evidence

Save emails, chat logs, website URLs, wallet addresses, bank transfer receipts, and account statements. Screenshots with dates strengthen your case.

Step 3: File with FTO-Union

Submit our confidential complaints form with your evidence. Our investigators assess regulatory status, trace funds where possible, and advise on recovery options.

Step 4: Notify authorities

Report to ASIC, Scamwatch, and your bank. For crypto or international transfers, time-sensitive reporting can help freeze outgoing funds.

Frequently asked questions

Is FTO-Union confidential?

Yes. Complaints are handled confidentially by our legal and investigations team.

How long does a case review take?

Initial assessment typically begins within one business day. Complex cross-border cases may require longer investigation.

Need immediate help?

Our investigators respond within one business day. Urgent fraud matters are prioritised within four hours.